sold baji's Privacy Policy

When you register at sold baji, make transactions, or contact support, we collect various types of information. The categories of this information are listed below.

1.1 Identity Information

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (during identity verification)
• Residential address

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Deposit and withdrawal transaction history

1.3 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Cookies and session data
• Login time and duration of site activity

1.4 Gaming Information

• Bet and gaming history
• Account balance and bonus usage records

We use the information collected for the following purposes:

• To create, verify, and manage accounts
• To process deposit and withdrawal transactions securely
• To provide bonuses, cashback, and VIP benefits
• To prevent fraud and unauthorized access
• To improve customer service quality and provide assistance
• To meet legal obligations
• To monitor and improve service quality

Without your consent, we do not sell or rent your information to any third party. In matters related to responsible gaming, we may monitor usage patterns for your own protection and provide relevant support when needed. Details are available in our Responsible Gaming guidelines.

sold baji follows industry-standard security practices to keep your information safe. The key principles of our data storage and protection are outlined below.

3.1 Encryption and Technical Protection

All data is transmitted and received via SSL (Secure Socket Layer) encryption. Financial information and passwords are protected with an additional layer of encryption. Our servers are secured through firewalls and regular security audits.

3.2 Access Control

Only authorized staff can access your information, and only to the extent needed to carry out their responsibilities. All staff operate under confidentiality agreements.

3.3 Data Retention Period

Information is retained for as long as your account is active and for a set period thereafter to meet legal requirements. Even after a request to close an account, the minimum necessary information may be retained in accordance with applicable rules.

We may share information with third parties in the following limited circumstances:

• Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information needed to complete transactions. This information is used only for that transaction.
• Game software providers: Session data is sent to play games from studios including Evolution, Pragmatic Play, PG Soft, and others, but identity information is not shared.
• Fraud prevention services: Limited information may be shared to detect and prevent unauthorized activity.
• Law enforcement agencies: Information may be provided when there is a valid order or legal obligation.

Outside the reasons described above, we do not sell or transfer your information to any marketers or advertisers.

sold baji uses cookies and similar technologies to improve your experience using our services.

5.1 Types of Cookies

• Essential cookies: Used to maintain login sessions and for security. Without these, core site functionality will be affected.
• Functional cookies: Used to remember your preferred language or settings.
• Analytics cookies: Monitor site usage to help improve service quality. Data collected from these cookies is aggregated and not identifiable to any individual.

5.2 Cookie Controls

You can disable non-essential cookies from your browser settings. However, this may limit the functionality of some services.

As a user of sold baji, you have the following rights over your own information:

• Right of access: You can request to know what information we hold about you.
• Right to correction: You can request that incorrect or incomplete information be corrected.
• Right to deletion: You can request that specific information be deleted, within the limits of legal obligations.
• Right to object to processing: You can object to your information being used for marketing purposes.
• Right to data portability: In certain circumstances, you can request your information in a portable format.

To exercise any of the above rights, please contact our support team. Our 24/7 live chat and email support are available in both Bengali and English. You can also visit our Frequently Asked Questions (FAQ) section for answers to common queries.

All casino and betting services at sold baji are exclusively for persons aged 21 and above. We do not knowingly collect any information from persons under the age of 21. Age verification is mandatory at registration, and if an underage user is identified on any account, it will be closed immediately and the associated information will be deleted.

If a parent or guardian suspects that a minor is using our services, please contact us immediately.

Our site may reference third-party services, such as information related to payment methods. These external services have their own privacy policies, and sold baji is not responsible for those policies. You are advised to read the privacy policy of any third-party site before visiting it.

sold baji reserves the right to amend this Privacy Policy when necessary. For any significant changes, we will notify you via your registered email or through a notification at login. The "Last Updated" date on the Policy indicates when the most recent revision was made. Continued use of our services after any changes will be taken as your agreement to the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available directly on the site 24/7, in Bengali and English

We generally try to respond to your request as soon as possible after receiving it. To learn more about us, read our About Us page.